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Frequently Asked Questions

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  • How can my company use Workwatch?
    When used correctly, Workwatch can proactively enhance your company's safety by limiting the risk of transmission from sick individuals. Workwatch thermal screening can help in early detection of COVID-19 (coronavirus) and influenza symptoms by alerting individuals who may not know they have a fever or Elevated Body Temperature (EBT) - one of the key symptoms of COVID-19. Thermal imaging systems have been used in the past by several countries during epidemics including SARS to measure surface skin temperature. Workwatch provides a non-invasive method to check the body temperature of individuals. The solution can do it at much faster rates than hand-held scanners and a greater (potentially safer) distance. In the worplace, the deploymet of Workwatch may even encourage positive behavior with staff more likely to stay at home when they are unwell with a fever.
  • Where do I set up my Workwatch System?
    Workwatch Thermal screening with thermal cameras should be set up in stable environmentally controlled locations (lobbies, hallways, and other key access points), where the temperature is 68-76 °F (20-24 °C) and relative humidity 10-50 percent. Workwatch also supports manual temperature screening using handheld thermometers which allows you to set up your screening checkpoints wherever you'd like.
  • Is my data secure with Workwatch?
    Your data is secured in your own AWS account. Everything is fully encrypted and because you have FULL control over the data and the solution, your Workwatch solution can confirm with your data security policies. Workwatch is built on ThingLogix Foundry running on Amazon Web Services.
  • Can Workwatch screen multiple staff concurrently?
    Workwatch can screen multiple staff and manage multiple screening stations concurrently. We highly recommend that you screen each individual using a checkpoint approach. Thermal cameras work best when you take the temperatures of each individual person.
  • Do I need to be next to my Workwatch camera?
    No. Your screening stations can be set up anywhere in your facility. Workwatch allows you to manage multiple stations from a single point.
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